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Have a question? Get in touch using any of the below contact methods and speak to one of our friendly Customer Support team!

Our Customer Support team is available to help 24 hours a day, 7 days a week.

To assist our FAQ page will provide with many immediate answers with regard to your account, bonuses and more!

Live Chat: Click the Live Chat icon in the bottom right corner or Click the ‘Contact us’

When getting in touch via Live Chat, for security reasons please provide your full name and the email address you use to log-in

If your question is about account verification or documents, you can find more information about this below.

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Royal Valley casino is provided by Grace Media (Gibraltar) Limited & Grace Media Limited. Grace Media (Gibraltar) Limited are licensed by the Gibraltar Government and regulated by the Gibraltar Gambling Commission (RGL no.125). Grace Media Limited, a company registered in the United Kingdom and licensed by the Gambling Commission (Licence Ref #56784) for customers in Great Britain. The gambling software is powered by Markor Technology, licensed, and regulated by the UK Gambling Commission (Ref #41645) and by the Gibraltar Gambling Commission (RGL no.118).

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